MSC Fantasia

You’d normally have to travel to New York to see top-end shows, but thanks to our Broadway-style theatres you can enjoy superlative entertainment with an international line-up of artists without having to leave the ship. Take your pick from a fabulous programme, there’s sure to be a show you love.

Located on Deck 7.

Our casinos are elegantly designed, featuring games for all types of players. You’ll be able to try your hand at Roulette or Blackjack, challenge yourself at one of our Poker tables, or choose among a variety of slot machines.

Located on Deck 7

Located on Deck 6

Located on Deck 5

Located on Deck 6

Located on Deck 7

Located on Deck 14

Located on Deck 7.

La Caramella, on deck 6, is the ship's candy∘ and confectionary shop, featuring a large variety of pic ‘n’ mix sweets along with a small selection of toys all at duty free prices.

MSC Logo Shop

Infuse your cruise with gifts that spark magical memories of your voyage across the waves! Navigate the MSC Logo Shop for everything from gadgets to books and novelty gifts! You’ll also find MSC’s very own DOREMI Mascot right here in the MSC Shop.

Jewellery

A wonderland of all that sparkles; showcasing designs in gold, silver, precious and semi-precious stones and watches.

You’ll love the wide choice of jewellery, perfect as a special gift or to treat yourself, and at prices that will put an extra sparkle in your eye.

Duty Free

Discover everything the Duty Free shop has to offer, all at tax and duty-free prices*.

You can choose between top-flight international tobacco products, technology products, fine wines, chocolate, make up and travel essentials.

Our expert staff can provide you with all the help you need to make the perfect choice.

* We always give you the lowest tax and duty-free prices applicable in accordance with local legislation

Fashion Boutique

Browse the latest collections for men, women and children, plus an array of accessories for all tastes. Enjoy the expert guidance of our staff, here to help you find something for the special people in your life, whatever their age and taste!

Accessories

Top Italian brands such as Armani, Coccinelle, Furla and Fusaro feature alongside international names like Radley London, Calvin Klein, Lacoste, Tommy Hilfiger and Ralph Lauren.

Here you are sure to find serious sartorial inspiration for bags and accessories!

Don’t forget to explore the All-Inclusive Digital Photo Package, which includes digital files of all the photos taken by our professional photographers on board. Digital photos are available for download only during your cruise. Keep in mind, once you disembark, downloading your photos won't be possible.

Visit our on-board 4D Cinema* for a chance to enter a world of adventure without having to leave the comfort of your seat. Enjoy a unique cinematic experience, full of surprising features and visual effects.

Riding Difficulty: Medium

*Regulations:

Min. Height admitted: 39 inches / 100 cm, Max. Weight admitted: 350 Lbs / 159 Kg

Our amazing on-board MSC Formula Racer* delivers an adrenaline-pumping virtual-reality race, with you in the driver’s seat of a racing car. Go head to head against other racers and thrill to the feel of engines gunning. Huge fun for the young and the young at heart, regardless of who wins the race.

Located on Deck 16

Located on Deck 7

The MSC Yacht Club is an authentic ship within a ship: each MSC Yacht Club venue has been meticulously tailored to provide our guests with the highest standards of comfort and privacy.

Get inspired by our selection of private venues.

For ultimate luxury, guests can choose the exclusive MSC Yacht Club, a unique “ship within a ship" boasting its own Concierge Reception, 24-hour butler service, private lounge and pool deck, not forgetting the dedicated restaurant L'Etoile.

Located on Deck 5

The Cyber Library is located on deck 5.

Fun-packed festive celebrations with a Bavarian flair - decorations, costumes, games, music and of course beer. There’s even a Master of Beer competition and a 6-metre-tall inflatable beer mug.

A start-of-the-cruise event celebrating the ship's departure, led by the Entertainment Team and Dancers in a spectacular Costume Parade.

The world's best-loved food show awaits you on the MSC Cruises fleet! Experience the adrenaline-fuelled creativity of an extraordinary on-board cooking competition for adults and junior guests.

Think you’ve got what it takes to be a star in our on-board talent competition, The MSC Factor? Then come and showcase what you can do in the most exciting talent show at sea. Whatever your specific talent may be, don’t be shy – come and show the world what it’s been missing.

We organise various daytime and evening Theme Parties on board. You may wish to bring bright fun clothes for the Sunshine Party and something white for the White Party.

While away a few enjoyable hours of game play at the Arcade on board the ship. Pit your wits and skill against those of your friends in any number of typical arcade options, including video games, pinball and more. Great fun guaranteed.

If a bit of poolside therapy sounds like your idea of heaven, look no further than one of our numerous swimming pools to get your fill of sun and relaxation, while our pool attendants can cater to your every need.

Located on Deck 18

The Top Sail Lounge, located in the MSC Yacht Club area at the forefront of the ship, offers breathtaking views alongside exceptional food and service.

As part of a luxury cruise experience, this exclusive lounge is accessible 24/7 to MSC Yacht Club guests. A complimentary bar awaits you, with premium beverages available all day, as well as delicious gourmet finger food at various times. You can enjoy live music every evening and participate in hosted events like the High Tea moment and Officer Welcome Onboard cocktail.

MSC Aurea Spa boasts an exotic interior of natural stone, precious woods and rich mosaics, and is equipped with specific and massage treatment suites. Being pampered by a traditional Balinese Massage is a truly unique experience. Thanks to a blend of scented essences and aromatic oils, your body is enveloped in an endlessly peaceful and relaxing aura. 

You can enjoy the expertise of highly specialised staff in aesthetic treatments to offer you excellent results and improve the relaxing effects of your cruise. Customize your cruise with the best treatments for your body. Unwind and feel fantastic! 

Fitted with authentic TechnoGym® equipment and featuring panoramic ocean views, the on-board gym is the place to be for all those who take their fitness regime seriously. Hone your physique with a full set of TechnoGym® apparatus every day of your cruise to look better than ever before.

Located on Deck 16.

Refresh your look with a new hairstyle! There are different packages which include a personalised shampoo & conditioning mask, a haircut and a single process colour treatment. Leave the salon styled and ready for a great evening onboard.

Start your wellness journey in our on board thermal area and achieve a lasting feeling of absolute well-being that will stay with you well beyond your cruise. Our thermal experiences are designed to slowly raise your body temperature while you relax, taking full advantage of the holistic and therapeutic benefits of water and heat.

Enjoying time off on your cruise doesn’t need to mean letting your fitness routine slide, so gear up and rendezvous with the power walking and jogging track on deck to get your daily exercise fix while also savouring outstanding ocean views.

Come to the outdoor basketball court at the Sport Centre for a chance to hang out with friends, have fun shooting hoops and enjoy a full-body workout at the same time. You may not make the latest line-up of the Harlem Globetrotters, but you’re sure to have a great time.

Anyone for tennis? Play to your heart’s content at the outdoor or indoor tennis court of our on-board Sport Center. Tennis is ideal for getting some healthy activity, honing your hand-to-eye coordination and having loads of fun. Game, set and match to you.

Fast-paced, energetic and a ton of fun to play, volleyball is one of the world’s most popular team sports and one you can enjoy at the outdoor volleyball court at the on-board Sport Centre. Burn some calories and get a thorough cardio-vascular workout while you land a kill and beat the opposing team.

Fancy a game of footy? Your wish can be granted at the outdoor five-a-side football pitch at the Sport Centre. Team up with some friends or family and play a match against another on-board team. A great way to have fun, get active and turn strangers into friends.

If a fast game of squash is your favourite way of keeping fit or if you’d just like to give it a first go, simply book the outside squash court at our on-board Sport Centre and prepare to hit it like a pro. First played in Harrow, England, in 1830, the game certainly looks back on a long history.

Inside the MSC Aurea Spa there’s a dedicated Barber Shop to keep you looking at your best during your time on board! Leave the salon styled and ready for a great evening.

• Tennis Tournament - if you've got a killer backhand then why not enter our onboard tennis tournament? It might not be Wimbledon but it'll serve up a great workout and possibly a taste of glory, too
• Soccer Tournament - can you kick it? Yes you can! Sign up for the onboard soccer tournament and show off your skills. Your team needs you, so get involved.
• Volleyball Tournament - unleash your competitive side in our very own onboard volleyball tournament. Quick reactions and impressive reach could lead you and your team to glory!
• Basketball Tournament - ready to shoot some hoops? Then enter our onboard basketball tournament. Get involved and prepare for glory!
• Ping Pong Tournament - pick up a paddle and prepare for battle! The ping pong tournament is on and you're invited. Ready for the challenge? See you there!
• Table Soccer Tournament - if you're a fan of football in the miniaturized form known as foosball why not enter today's tournament? Just remember the golden rule - no spinning!

Once during every cruise we hold a special entertainment event called the LEGO® Experience On Board: an entire day dedicated to fun LEGO activities for the whole family to enjoy. Thanks to this special activity your kids can spend hours building and creating whatever they want!

You can leave your toddlers with our MSC Babycare staff, or stay with them and enjoy the special Chicco toys and games. They'll love our music and rhythm activities, designed to awaken their curiosity.

MSC Cruises offers two services to all parents of babies under 3 years old*.

• MSC Baby Time: is the service that allows parents to enter our baby club and play with their children at specific time slots each day.
• MSC Baby Care: is the service that allows parents to leave their baby with the youth staff in determined time slots each day and in the meantime enjoy on-board services and relaxation. Both services are free of charge and allow a maximum of 15 babies to enter the Baby Club at the same time.

Our partnership with leading baby care brand Chicco provides a dedicated play area with facilities for babies and toddlers under 3 years old.

*To be left under the responsibility of youth staff during MSC Baby Care service, babies must be more than 6 months old.

The Mini Club welcomes children aged between 3 and 6 years old, bringing them new friends and lots of fun, enriched by the stimulating toys of our partnership with LEGO®. The club offers games, events and activities to free their imagination and make every day special. And the whole family is invited to the Doremi Family Disco!

The Junior Club inspires connection and cooperation among 7 to 11-year-olds, through a wide variety of activities. Highlights range from Masterchef at Sea Juniors and Dorebro Sport competitions to our Fire & Ice live video game. Do you like acting, dancing or singing? Enjoy the thrill of filming with the Kelly & Kloe On Board Green Screen Experience!

With the Young Club, kids from 12 to 14 years old can dive into a world of discovery, involvement and interaction.

Each day holds the promise of new experiences, with a dedicated programme of sport tournaments, hi-tech games and lots of other fun activities. And of course, every day also brings opportunities to make new friends.

Teenagers aged from 15 to 17 years old can look forward to having the time of their lives on board. Teen Club activities range from sports and competitions, dance contests and social network games to Wii, Xbox and PS4 tournaments.

• For the kind of adrenaline rush kids and teenagers love, we give them the chance to pilot a fast-flying drone with our Drone Academy through an obstacle course in a night-time race that will really test their skill!*
• Developed in partnership with Fremantle, the company behind "The X Factor", the Dance Crew Competition gives teams of teenagers the chance to compete for the title of Dance Crew of the Year*
• With our new YouTube web series Cabin 12006, your children can follow teenager Markus on his first cruise as it turns into an unexpected adventure!**
• Also with the Teen disco, the Karaoke, Flash mobs and other themed events, every evening is a party!**

Experience the cruise adventure before you even step on board! Dive into the captivating web series Cabin 12006, available on MSC Cruises' official YouTube channel. Join Markus, a teenager embarking on his first cruise, as his holiday takes an unexpected turn. MSC Bellissima's "Cabin 12006" is filled with unanswered questions and thrilling surprises, and it's up to Markus and his friend Lucas to unravel the mystery.

Kelly & Kloe Onboard is an exciting web series that chronicles the adventures of two young girls, Kelly and Kloe, as they spend time on an MSC Cruises ship alongside their father, the Master. Kids will have the opportunity to learn the theme song and dance routine from the web series, participate in a selfie contest while dressed up as characters from the story, and even unleash their creativity by writing their very own episode of the thrilling adventure.

Discover our Entertainment options on board: there's always so much to do that you kids will never get bored! An MSC cruise is an experience for the whole family to enjoy together in the safe, fun environment of our cruise ships.

• On an MSC cruise, you'll discover a diverse array of activities designed for both children and adults. Our dedicated Kids Clubs offer a wide range of engaging experiences, including sports tournaments, quizzes, and the exciting Doremi family disco. Additionally, our ships provide numerous entertainment options to ensure everyone has a memorable and enjoyable time onboard, we kindly ask you to check the daily program once onboard do discover all the activities.
• From the joys of relaxing in a pool or splashing around in an aqua park, to the thrill of riding a swirling waterslide, family fun in the sun is never far away.
• Some ships offer the added excitement of activities such as sliding down a zip-line, driving a full-size MSC Formula Racer, and enjoying a fully immersive VR experience. Not to mention the thrilling multi-sensory experience of an interactive XD cinema and the amazing Video games room.**
• You can take the kids to a Broadway-style theatre show
• Once during every cruise we hold a special entertainment event called the LEGO® Experience On Board*: an entire day dedicated to fun LEGO activities for the whole family to enjoy

• Baby Clubs - along with activities that the whole family can enjoy together, we offer a Baby Club onboard all our ships with dedicated activities and facilities.
• MSC Baby Care Service - we have thought about mums and dads too! Everyday, you can drop your baby off at the Baby Club, where they will be looked after by qualified and dedicated staff who will let them play (during specific times)
• MSC and Chicco - on our cruise ships you’ll find the most modern, fun and educational toys, chosen for you by the Osservatorio Chicco, Baby Research Center.
• Medical Centre - every ship in the MSC Cruises fleet has a well-equipped modern Medical Centre on board. The Medical Centre is staffed by fully-qualified personnel, and benefits from 24/7 specialist paediatric telemedicine support. Over-the-counter medicines can be purchased on board.
• 24 hours Room Service - all our restaurants and 24-hour Cabin Service are ready and happy to help, ensuring you can feed your baby swiftly on demand, for their and your own comfort.
• Baby Laundry Service - our unique new Baby Laundry service washes baby and toddler clothes separately from everything else, using a specialised machine, program and detergents to clean and sanitise even at temperatures as low as 30°C. We’ll collect your children’s items from your cabin and deliver them to you the following day clean, safe and sterilised: ideal for protecting their skin. You’ll find full details in your cabin, along with a biodegradable paper laundry bag and a service coupon to fill in.

• Family Game Show - this is a competition for the whole family with dance, music and selfie challenges dedicated to Kelly & Kloe On Board, MSC Cruises’ original web series created for kids and families. Don’t forget to visit the website!
• Family Disco - who’s going to be the best dancer of the night? The whole family is invited to join the Youth Staff for a special disco time!

Discover New Roads

One of the best ways to explore a city is from the seat of a bicycle. Hit the road on your next MSC Cruise on a MSC BIKE ADVENTOURS experience.

See, hear, smell and feel the destination like never before. You’re guaranteed to leave with a deeper connection.

You Don't Have To Go Fast, You Just Have To Go

Our carefully curated small group tours offer both active adventures and easy city sightseeing on electric bicycles.

Reserve today and ride into your next adventure with MSC Bike Adventours.

MSC Bike Adventours Clothing

Ride longer and feel stronger with our pro cycling jersey and race ready bib, designed by Essor Design studio and available exclusively onboard. Available in S – XL.

You can have yours with our MSC Bike Adventours.d feel the destination like never before. You’re guaranteed to leave with a deeper connection.

What are Protectours

We are committed to preserving a beautiful world for future generations to enjoy. By focusing on environmental sustainability, PROTECTOURS contribute to that vital goal. 70% of the tours involve activities with zero environmental impact – like walking, cycling, or kayaking – while others make a direct contribution to the environment, for example, tree planting or beach cleaning. So, you can enjoy original insights into the natural world while preserving its beauty and helping to ensure a greener future!

A world of amazing experiences

PROTECTOURS offer you unforgettable experiences in close contact with nature and communities in a variety of environments around the world. Local guides, with an expertise in wildlife or traditions, will help you save baby sea turtles in the Caribbean, clean the desert in Abu Dhabi, explore Iceland by horseback, or immerse yourself in Corfu’s beautiful countryside and the magical world of bees.

MSC Cruises and the environment

Our love and respect for the marine environment are reflected in our certified eco-ships, with their innovative systems for energy saving, waste treatment and recycling. Naturally, our commitment to the environments extends to our onshore activities too. PROTECTOURS is not only a way to offer our guests a variety of eco-friendly shore excursions, but also a means of encouraging our onshore partners to develop tours that pay ever more attention to environmental sustainability. Just one example is that no single-use plastic or other items are accepted on these tours.

MSC Family Explorer Club

Explore the destination together on a fun filled family adventure, inspired by history and designed to cover all the highlights.

Family friendly programming

Tours typically start later in the morning, are shorter in duration and are accompanied by expert guides and story tellers

Tours that the whole family can enjoy

Each experience is developed to keep both children entertained while also providing an enriching and educational experience for adults

Family-Friendly Prices 50% off

Children tickets are always half-price

Peace of Mind

When you choose an MSC Family Explorer Club you can relax in the knowledge that all our tours are operated by carefully selected partners who can easily make contact with your ship throughout the day.

Explore each destination at your own pace

Our Easy & Accessible Tours make exploring comfortable for everyone!

These tours allow slow walkers, wheelchair, scooter users and any guests that like to leisurely explore, to visit the best each destination has to offer on easy tours created just for them. Through specifically selected itineraries and specially designed tours, guests will be able to enjoy step free routes at their own pace, experiencing the wonders of our destinations in total comfort. Special needs vehicles will be available to accommodate small groups, and tours itineraries will always include access to special needs restrooms.

Please note that vehicles and their wheelchair & scooter requirements (width, height, weight) vary from tour to tour so make sure to carefully check the specific requirements within each tour description.

Accessible Vehicles & Facilities

Vehicles equipped with a wheelchair accessible solution. We visit accessible bathrooms equipped with wide doors.

Small Groups with Expert Guides

Local guides are knowledgeable experts of their area, as well as experts in accessibility needs excursions.

Visit at your own pace

Tours made to leisurely visit the destination's highlights while taking into account guests' special needs and facilitating each participant in moving independently.

Step-free Routes

Tours aim at eliminating obstacles and ensure a smooth access to all of the highlights visited

Discover each destination with your children at a rhythm that suits families, thanks to our Family Fun excursions. Guided by talented, qualified local guides in constant contact with the ship, they are your passport to new cultures, historic monuments, natural beauty and more.

What’s more, kids get a special price on shore excursions!

• Babies and Infants aged 2 and younger will be carried free of charge
• Children between the ages of 3 to 13 years have a discount up to 30% vs adult price

Come and see how we do it! Go “Behind-the-Scenes” and experience what goes into delivering a perfect cruise vacation.

Explore several “off-limit” areas of the ship

Are you ready for the ultimate behind-the-scenes experience on our magnificent cruise ship? This exclusive excursion is limited to small groups of 20 people, so you'll have a truly intimate and immersive experience.

Join us as we take you on a journey through the hidden corners of our ship, where only a select few have gone before. You'll have the chance to see the inner workings of the ship, from the bridge of command, engine control room to the gallery and beyond.

A one-of-a-kind discovery tour

Our knowledgeable tour guides and shipboard staff will be on hand to answer any questions you may have and give an overview of the internal operation of the ship.

But that's not all – you'll also have the opportunity to meet the ship's officers and learn about their experiences at sea. This is a once-in-a-lifetime chance to get an inside look at the operations of a cruise ship and to see what goes on behind the scenes. Don't miss out on this amazing opportunity – book your spot now to ensure one of the very few seats available!

Make The Magic Last A Little Longer

One of the joys of cruising is the chance to discover enchanting new destinations in comfort and style. At each port of call, our excursions offer you the most memorable experiences in the most fascinating places, accompanied by experienced, professional personnel. To get more for less from your time ashore, why not take advantage of our Excursions Explorer Package? The package comprises three of the best excursions* available on each cruise at one very attractive price. Please note that this is a limited availability offer and is valid only on selected departures**.

*Excursions Explorer Package cannot be modified or refunded. In the event of one or more excursions being cancelled by MSC Cruises, the offer is not applicable to other excursions different from those included in the package.

**The Excursions Explorer Package is available on selected departures for the following destinations: Mediterranean, Northern Europe, MSC Grand Voyages, Abu Dhabi, Dubai and Qatar, Caribbean & Antilles, South America.

Make every moment ashore an unforgettable experience

Explore marvellous destinations all over the world with MSC Yacht Club by immersing you in luxury, exclusivity, and premium privilege, such as private transportation, smaller excursion groups, all-inclusive benefits.

From paradisiacal beach getaways and upscale adventures to authentic cuisine, enlightening arts and craft workshops, storied architectural visits, elevate your journey with MSC Yacht Club Excursions.

Get ready to unveil a world of unparalleled luxury and exploration.

• Desirable Locations - Stylish beaches, elegant resorts, private catamaran voyages
• Local Artisanry - Local arts, traditional handcraft, cultural workshops
• Architectural Treasures - Castles, palaces, UNESCO World Heritage Sites
• Authentic Cuisine - New flavours and exciting culinary journeys
• Upscale Adventures - Premium, unspoilt locations and adrenaline fuelled-activities

Cabin Facilities

Accessible cabins, fitted out especially for guests with disabilities and/or reduced mobility, are available on every ship in the fleet. Guests requiring an accessible cabin can request it at the time of booking.

The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs.

Reduced Mobility

All decks, public areas and tenders are designed to be as accessible as possible for guests with reduced mobility. There might be ports or tender services you may not access with a mobility device as we cannot lift it. In addition, there are varying numbers of specially fitted-out cabins available on each ship in the fleet. For safety reasons, guests requiring assistance may be requested to travel with a carer, depending on the specific route.

Wheelchairs are available on board our ships, for the use of guests during embarkation and disembarkation only, or in case of emergency. Guests that require constant use of a wheelchair or any other form of support must bring their own equipment with them. It is the responsibility of the guest to check with the relevant producers/suppliers that this equipment is safe to take on board and use on a cruise ship, and to organise both its delivery to the departure terminal in good time for embarkation, and its collection at the end of the cruise.

For detailed information on the ports of call and excursions suitable for passengers who experience mobility problems, read the relevant pages in this section, and once on board check the accuracy of the information provided.

Hearing Impairments

For safety reasons, guests with hearing disabilities must travel with a carer. Passengers with partial hearing disabilities can travel alone, only if they request the installation of a TDD System kit in their cabin. This kit, available in limited numbers on all ships, includes light and vibrating devices, a text phone and an analogue alarm clock.

Furthermore, wireless amplifiers and indicator lights are available in the theatre and other rooms. Indicator lights are also available in the lifts.

Children with Special Needs

Children with special needs have normal access to all on-board services and facilities. Although the entertainment staff do not offer a childcare service, they are trained to provide a wide range of entertainment aimed specifically at children.

All children, including those with special needs, are assigned to a certain entertainment area depending on their age. If necessary, children or young people with special needs can be placed with a lower age group (with the agreement of their parents), or they can take part in specific activities, together with their parents if required.

Excursions

The majority of excursions are fully accessible, however we would recommend that all our guests to read-through the programme of available tours at the Excursion Office on board.

MSC Cruises has obtained a certification from Bureau Veritas to provide gluten-free menus worldwide (food code: 20 ppm) on all ships. Please check availability when booking. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. Guests with food intolerances and/or allergies must inform MSC Cruises of their needs via the Special Needs Form and, once on board, confirm their requirements at Reception-Guest Service and/or with the Maître d’hôtel.

Kosher meals (pre-packaged breakfast, lunch and dinner) may be available on board for an additional charge starting from €25 pp/day. Kosher meals can be consumed in the main restaurants and must be booked at least 3 weeks before ship’s departure.

Halal products (beef, lamb and poultry) may be available on board following former request of the guest at least two months before departure.

The medical facilities and equipment on board may not be technically adequate to deal with a birth or pregnancy complications. Therefore, for safety reasons, we cannot admit women on board who will have reached or exceeded their twenty-fourth week of pregnancy by the end of the cruise. Regardless of the stage of pregnancy, a doctor should be consulted before setting off on a cruise to evaluate whether the guest is fit to travel.

Casual wear is advised is advised for life onboard and shore excursions. For informal evenings, summery dresses for women and a lightweight jacket for men are recommended. For Gala evenings and Parties, slightly more formal dress is advised. For any formal evenings, cocktail dresses for ladies, and a lightweight suit or dinner jacket for the gentlemen onboard.

MSC Cruises advise bringing a jumper or shawl in your luggage to be prepared for changes in temperature in-between the air conditioned interior of the ship and the deck areas.

For visits to religious sites, appropriate clothing is recommended. This means covering knees, shoulders, and no low-cut tops.

The company uses six main languages for its communications: English, Italian, German, French, Spanish and Brazilian Portuguese. The order in which these languages appear is determined exclusively by the number of guests in each language group as a proportion of our total guests. The cabin information booklet and other printed material used on board are available in different versions for each of the six languages listed above. The order of the languages used in our menus changes depending on the area of the world in which each ship is located.

Suitably trained and certified guide dogs are allowed on board all ships, assuming that they are in a good state of health and possess all documents for entering the foreign countries visited during the cruise.

The guest will be informed in advance about the accommodation made for the animal, the facilities available (if required) and the embarking and disembarking procedure.

The guest is personally responsible (with the aid of the carer if applicable) for the custody, feeding and general care of the animal during the whole stay on board.

Wi-Fi is available on board all of our ships.

Satellite Internet Access is available in all public areas of the ship and in most cabins, including all MSC Yacht Club suites. All you need is one of our Satellite Internet Access packages and a mobile internet device (smartphone, tablet, laptop, etc.).

You can also access the internet without the need for a mobile device, by using the computers in the Internet Café on board.

When at sea, it is not possible to access the internet using a high-speed broadband connection as you would on land. Instead, internet connectivity on board is provided by links between the ship and communications satellites in orbit far above the Earth.

In line with global standards, smoking areas on board are fewer than non-smoking areas and are indicated by signage and ashtrays.

Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere not expressly indicated by signage and ashtrays.

The Company reserves the right to levy a fee should passengers be found smoking in non-designated areas of the vessel. Repeatedly smoking in non-smoking areas can ultimately lead to disembarkation.

We remind you that throwing cigarette butts or anything else overboard at sea is strictly prohibited as it may seriously put in danger safety at sea.

For us sustainability means protecting the environment, supporting the people who work with us and choose to travel with us, as well as the communities and places that we visit and do business with.

Our sustainability programme is organised around four key pillars: Planet, People, Place and Procurement. This translates into a drive to improve our fleet’s environmental performance; caring for all employees and promoting diversity and inclusion; working to ensure that our impact on the coastal communities that we reach remains positive; and responsibly sourcing the products and services that we purchase.

Sustainability it also means putting the safety of our crew and guests at the centre of everything. In 2020, due to the extraordinary circumstances caused by the Covid-19 pandemic we had to halt all our operations and repatriate thousands of guests and crew home in a matter of days. Furthermore we had to secure our business, adapt our operations and prepare for a safe return of guests thanks to an industry-leading Health & Safety protocol.

All MSC cruise ships have a well-equipped Medical Centre, supervised by a ship’s doctor and other medical personnel. The Medical Centre is open at the times advertised in the ship’s Daily Programme. Emergency services are available round the clock by calling the Medical Emergency number. Excluding emergencies, medical services carry a fee and prices are available on board. Guests who incur medical expenses during their cruise can ask their insurance company for reimbursement once ashore.

Dialysis

Guests undergoing peritoneal dialysis treatment can travel as normal, bringing with them all medicines and equipment that may be required during the cruise. The relevant medical treatment is available through the on-board medical facilities.

Equipment and machinery for haemodialysis treatment will only be carried on board by specialised independent companies on certain routes. For further information on this service, please contact your travel agent.

Everyone loves the feel of freshly-laundered clothes and the convenience of a same-day laundry service.

Extend the relaxation after a wonderful long holiday by returning home with your shirts and trousers washed, dried and ready to put away

Take advantage of our laundry packages any time, even the last day of your cruise. That's why we offer several Laundry Service Packages to choose from.

For a modest single charge, you and every traveller in your cabin can use the service whenever you like for up to 20 items per cabin per cruise.

Simply leave your items for collection before 9am on any day except the last day of your cruise, and they’ll be returned freshly laundered by 5pm on the very same day.

Now isn’t that a clean sight better? Take advantage of our pre-boarding rates now!